Maintenance Request Tracking
Handle all maintenance requests in one place, whether they come from you or your tenants.
Keep your properties in top condition with a streamlined system that tracks every request from submission to completion.
How It Works:
- Dual Submission - Property owners and tenants can both create maintenance requests
- Tenant Portal Access - Tenants submit requests directly through their secure portal
- Centralized Management - All requests appear in your main dashboard
- Real-Time Updates - Track progress from "submitted" to "completed"
Request Management:
- Detailed Information - Photos, descriptions, priority levels, and location details
- Status Tracking - Submitted, in progress, scheduled, completed, or cancelled
- Communication Thread - Keep tenants updated on progress and scheduling
- Vendor Assignment - Assign specific contractors or maintenance teams
- Cost Tracking - Log expenses and track maintenance budgets
Key Benefits:
- No More Missed Requests - Everything centralized in one system
- Tenant Satisfaction - Tenants can easily report issues and track progress
- Property Maintenance - Proactive maintenance tracking prevents bigger problems
- Cost Control - Track maintenance expenses and identify patterns
- Documentation - Complete history of all maintenance work for each property
Perfect for: Property managers juggling multiple properties, landlords who want to stay on top of maintenance, and teams that need to coordinate with contractors and tenants.
Capture Every Detail
Photos, priority, and location data give contractors everything they need to act fast.
Keep Everyone in Sync
Status changes and message threads keep tenants and vendors aligned without calls.
Control Costs
Track spend over time and spot patterns to prevent repeat issues and overruns.